Academic Support for Faculty and Students

Faculty and Student Academic Support

The Office of Academic Affairs is committed to providing continuous academic support to students and pedagogical assistance to faculty. This webpage is updated regularly as new information becomes available. Please check back soon.

The Office of Online Learning and Academic Technologies, the Center for Excellence in Teaching, and the Division of Information Technology provide training and resources to assist faculty. See the links below for information. Additional workshops on a variety of topics will be offered later in the semester.

SUNY System Support

Academic Student Support Areas including the Library will continue to be open to provide in-person and virtual assistance and support to students at the beginning of Spring 2024 semester.

Academic Advisement Center
Advisement is currently available online and in-person.

Academic Skills Tutoring Center
Tutoring is available online and in-person (appointments should be scheduled at least 48 hours in advance).

Career and Internship Services
The Career and Internship Center is operating in-person (students can make appointments for career counseling sessions, or visit the Virtual Drop-In Q&A forum).

Spring 2024 Internships: Spring 2024 internship and career planning courses will be conducted in-person. Should you choose to participate in-person at an internship site, you must adhere to current state and local COVID-19 directives, plus CDC guidelines. 

Gladys Marcus Library
Librarian services and library resources are available online. Librarians can provide assistance by chat, text, email or phone (information about online materials and services are available on the Library’s website). In-person services continue to be available.

Writing and Speaking Studio 
Consultations are available online and in-person throughout the Spring 2024 semester.

Academic Honor Code
As a reminder, FIT's Academic Honor Code continues to be in force. Students who copy another person's idea or written work and claim it as original are in violation of FIT’s policy on academic integrity. 

Grading Policy 
Regular Grading Policy is in effect.

Study Abroad
After careful deliberation, the determination has been made to allow limited study abroad options to students for Spring 2024 Study Abroad Programs.
The commitment to the health and safety of students, faculty, and staff is our first and highest priority. For more information on open programs, please visit the Global FIT webpages.

Withdrawal Policy
The last day to officially withdraw from a course is up until the last day of the 13th week of a fall or Fall semester. The student will receive a final grade of WD for a course withdrawal completed in this time frame. WD grades do not affect GPA. To officially withdraw from a course, students must submit a Course Withdrawal Form, completed and signed by them and their instructor, and e-mailed to the Registrar's Office.

Technical Support

Brightspace is FIT's learning management system for all online and face-to-face taught courses. The Open SUNY Help Desk provides students help with questions or issues using  the sytem. Call (844) 673-6786 or visit the Brightspace Support Page.

Information Technology at FIT 
If you should encounter problems with login, contact the FIT Help Desk at (212) 217-HELP or [email protected] and visit their web pages for important notifications. To open a ticket, please visit IT Self-Service Portal

PrintFX and FabLab
Students are invited to "drop in" and ask staff members questions regarding: 3D Modeling, Laser Cutting, Photography, Photoshop, Illustrator, Adobe Acrobat, Google Docs, MS Office or General PrintFX or Technology questions. To access, log into your FIT email account during any session and send the PrintFX team a chat message. (Please note you must only use your FIT email address for chat messages).

SUNY System Support

SUNY Student Resources for Online Learning

SUNY Online Help Desk

SUNY Resources for Active Military and Veteran Students