2013: Beauty in a Digital World
In the post-Facebook IPO world, and after the success of micro targeting in the 2012 Obama Presidential Campaign, the notion of Digital to consumer marketing has evolved. Not every brand needs to use every aspect of Social and Digital Media, and there is e are learning to reframe conversations and budgets around Digital strategy based on marketing objective, rather than commerce. Digital capabilities are also unlocking opportunities for both knowledge and cost savings in the marketing spend, notably for consumer interaction and enhanced market research opportunities, with access to data leading to more customized consumer communication and product offering. With this in mind, this years Capstone research is focused on Beauty in a Digital World, with the support of this years sponsors, Beiersdorf, and with Google as Research Partner.
Keynote Speaker: Joe Rospars, Chief Executive Officer and Founding Partner, Blue State Digital; Chief Digital Strategist, 2008 and 2012 Obama Presidential Campaigns
Tapping experts in the U.S. and Asia, the Class of 2013 explored three key areas.
Are brands drowning in disparate seas of data? How might we develop, test and integrate consumer insights from/in the digital world? Do the strategies differ for Mass and Luxury, or by industry? What advantages do Digital platforms offer in reaching consumers, testing concepts, and micro-targeting our approach to consumers? How does this impact brand perceptions, speed-to-market, or our understanding of markets?
Group Leader: Emily Coleman
Co-Leader: Jacqueline Chan
Group Members: Courtney Das, Eileen Kim, Craig LaManna, Erica Roberson, Lisa Sequino
What role should Digital Marketing play in the marketing mix? How can we best measure ROI and are the key objectives about driving brand sales, engaging consumers or reaching new consumers? Has consumer behavior been forever changed by Digital, and how can brands reach consumers in new and exciting ways?
Group Leader: Andrew Videira
Co-Leader: Adrienne Davis
Group Members: Ashley Boyce, Alison Cifrese, Amanda Kahn, Janet Kim, Andrea Reichert
What is the commercial environment of the future? What are the opportunities for beauty brands to integrate in-store and online experiences, education and service into a seamless, zero-friction commercial environment? How will evolving technologies continually impact commerce in the future?
Group Leader: Katherine Voyten
Co-Leader: Lauren Edelman
Group Members: Nichole DiNunzio, Alexandra Hardyment, Lauren Hirschbach, Carlos Omana, Allison Robl