Lodestar Claims & Risk Services

As a workers' compensation specialist, Lodestar Claims & Risk Services (Lodestar) will work with you to help you return to good health and return to work.

  • Lodestar's goal is to communicate with you one-on-one to ensure you receive the proper care and guidance so your claim is handled accurately and quickly.
  • Lodestar maintains a complete staff of insurance professionals to serve FIT.
  • Lodestar is rated among the most financially stable insurance companies in the country. Lodestar will be available to pay your medical bills and lost-wage benefits today and into the future.
  • Lodestar is passionate about improving claim outcomes and providing quality care to injured workers.

Contacting Lodestar Claims & Risk Services

Lodestar Customer Service Center
Customer Service Number: (866) 886-6305 
First Reports of Loss Only Fax: (877) 374-0935
General Correspondence Fax: (877) 374-0936

Mailing address (general & claims-related):
Lodestar Customer Service Center
P.O. Box 4314
Clinton, IA  52733-4301

General claims email address [email protected]