Online Ordering

Preparing and Emailing Jobs

order instructions diagram, complete instructions are in the page text

PrintFX and FabLab's services and pricing guide (.pdf),  procedures and guidelines and hours are subject to change without notification. Guide is a pdf and may require Adobe Acrobat or Reader.

All services are available for currently enrolled FIT students, staff, faculty and departments. Alumni jobs not accepted. 

Placing an order:

1. Complete order form. 

2. Gather your files. Acceptable file formats: psd, jpeg, jps, tiff, png, ai, pdf, stl, obj.

3. Create a folder and place files inside.  Email folder to [email protected]. 

4. Submit files the size you need them or choose the "Resize To Fit" option which will proportionally enlarge or reduce the image to fit the paper. PrintFX staff does not edit customer files including resizing.  There's no borderless printing so please see margin guidelines below.

Margin guidelines:

    • Laser Prints & Inkjet Sheets --  1/8" - 1/4" uneven border around paper
    • Inkjet Poster, Specialty Media, Budget Posters, Fabric Prints, Large Format Copies -- 1/8" - 1/4" on both sides of the roll width.
    • Vinyl Stickers (print and cut) -- Maximum width is 21". Minimum length is 6"
    • Vinyl Stickers (print only / no cut) -- 24" vinyl rolls. File should be no larger than 23" in width and 120" in length. Minimum length is 6"
    • Vinyl Stickers (cut only) -- 24" vinyl rolls. File should be no larger than 21" in width and 60" in length. Minimum length is 6"
    • Laser Cutting -- Maximum material / file size is 24"x48". Leave 1/4" around entire laser cut file
       
  • Trim mark guidelines
  • Laser (toner-based) printing limit -- 50 prints per job
  • Lamination limit -- 50 lamination "pouches" per job
  • Updated sample substrate book -- available at our front counter. Small swatches available upon request. Please see our video version for a view of some of our papers. 
  • Weights of our digital printing papers
  • Individual inkjet fabric compositions
  • Adobe Illustrator --   outline fonts and embed or include linked images in Illustrator.
  • File resolution -- 300dpi.  View our Photoshop resolution and sizing tips video 
  • Self-service trimmers -- board and paper trimmers available 9:00am-4:45pm M-F for students, staff, faculty and departments on a first come, first serve basis during semesters. 
  • File color vs. print color -- we offer color-calibrated monitors for self-service soft proofing of your files prior to submitting an inkjet sheet, poster, fabric, specialty media or vinyl sticker job. This will provide you with a close preview of how your file's colors will look when printed on our printers. Color adjustments can be made at this time which can save you time and money.  Instructions provided.

Step One

Choose a service and download a fillable pdf order form below. Save it to your local computer drive, open and complete it using Adobe Acrobat or Reader. Reference our Services & Pricing guide (.pdf) for service details and prices.  Forms below are pdfs and may require Adobe Acrobat or Reader.

Order forms updated 9/1/2026

laser prints order form p d f Inkjet sheets order form p d f Inkjet posters order form p d f Budget posters order form p d f Fabric prints order form p d f
Laser Prints Order Form (.pdf) Inkjet Sheets Order Form (.pdf) Inkjet Posters Order Form (.pdf) Budget Posters Order Form (.pdf) Fabric Prints Order Form (.pdf)
Specialty media order form p d f Book binding button link Button pins button link 3d printing order form p d f Large format black and white copies
Specialty Media Order Form (.pdf) Spiral Binding Order Form (.pdf) Button Pins Order Form (.pdf) 3D Printing Order Form (.pdf) Large Format b&w Copies Order Form (.pdf)
Vinyl cutting order form p d f Laser cutting order form p d f Vacuum forming order form p d f Printfx large format scanning p d f Lamination service selection
Vinyl Stickers Order Form (.pdf)  Laser Cutting Order Form (.pdf) Vacuum Forming Order Form (.pdf) Large Format Scanning Order Form (.pdf) Lamination Order Form (.pdf)
3d scanning service selection Departmental design service selection      

3d Scanning Order Form (.pdf)

 Departmental Design Order Form (.pdf)

      

Step Two

Prepare and save your order form(s) and file(s). Submission guidelines for some services:

  • Button pins: Add your images to our button pin template and include this file with your completed Button Pin order form.
  • Spiral binding: Submit both a completed Laser Print and Spiral Book Binding order form along with your files.  Single-sided printing only. We bind using our laser prints only.
  • Large format b&w copies: Submit hardcopy in person at D529A before or after online order form is submitted.
  • Large Format 2d scanning: Submit order form first then bring your flexible *hardcopy.  Minimum acceptable size is 13"x19".  Maximum is 36" on one dimension.  Prepay at time of dropoff.  *Printfx staff will determine if you hardcopy is suitable for scanning. Your scan will be emailed at time of pickup.
  • 3d scanning: Submit order form and schedule session with a FabLab technician. Pay after session.
  • Lamination: Submit hardcopy or place an order for an 8.5"x11"  laser print. It's recommended that hardcopies be trimmed by customer prior to lamination if hardcopy is smaller than 8.5"x11" because lamination edges seal along the outer edge of the paper border and this seal breaks if trimmed afterwards.

Step Three

Create a folder labeled with your name and date onto your local computer drive and place a copy of your file(s), order form(s) and any other necessary documents inside.

Step Four

Connect to your FIT Google Drive associated with your FIT email address (your job will be rejected if you use a non-FIT email address). Upload the folder and share it with [email protected]. 

Need Guidance?

Custom tutorials and guides 

Turnaround Times

Turnaround time depends on the service. Annually during December and May, we have an increased demand for services so plan accordingly. We cannot accommodate your requests to complete jobs at a specific time within the 24hr timeframe.

Hold, Rejected, Cancelled Job Policies

Hold: If our team members have a question about your order, we will first place a call (from 212.217.9999) but instead of leaving a voicemail, we will email customers a hold notification to call us back at 212. 217.5470 to discuss your issue. Call back as soon as possible because the turnaround time will change based on the time you respond.  If we don't receive a response within 24hrs,  the job will be canceled. 

Rejection:

  • Form issues: The order form is incomplete or missing.
  • Missing Assets / attachments: No files or materials were included with the submission.
  • Account Eligibility: The request was sent from a non-FIT or alumni email account.
  • Expired hold: A temporary hold on the order went unanswered for more than 24 hours (excluding weekends).
  • Policy and limits: The order exceeds quantity limits or violates FIT policies and/or Printfx's guidelines.

Cancellation: Contact staff as soon as possible. We are happy to cancel any project at no charge provided work has not yet begun. If our team has already started the job, we unfortunately must charge the full cost of the service, even if your needs have changed.

Payment and Job Pick-Up

Pay and pick up jobs at PrintFX's service desk, Pomerantz Center, Room D529A.  Full payment expected. Students with unpaid jobs will be emailed a payment reminder after one week. If the job remains unpaid, an academic hold will be placed on the student's academic record.

After receiving an email notification that your job is complete,  instructions for adding funds to your Campus card via FIT's eAccounts website or by downloading the app. Alternatively, add funds using cash (no coins) or a credit and debit card at the Campus Pay Kiosks located outside Printfx;  FIT Library (Goodman Center - 5th floor);  CC15 (Feldman Center basement); Dining Hall, first floor of Dubinsky Student Center. 

>>more about Departmental services and payments