Michelle Flacks
Pomerantz Center, Room D326
Education
AAS, BFA, Fashion Institute of Technology, State University of New York
Biography
Michelle Flacks is a digital designer, creative strategist, and educator who focuses on how thoughtful, systems driven design shapes user behavior and decision making. Her work spans UX and product design, eCommerce, and digital strategy, with an emphasis on clarity, usability, and measurable outcomes. Across more than a decade of professional practice, she has built and led digital experiences that balance user needs with business objectives.
Flacks previously served as Director of UX at Thinx Inc., where she led UX strategy and end to end redesigns across multiple brands. Her work included building scalable design systems, developing product education frameworks, and collaborating closely with executive, creative, marketing, and engineering teams. In addition to her in house leadership experience, she is the founder of Mish Mosh Studio, where she partners with founders and growing brands to design high performing, strategy led digital experiences.
Flacks began teaching after establishing a professional practice rooted in real world product and client work. At the Fashion Institute of Technology, she brings a practical, systems based approach to the classroom that emphasizes critical thinking, clarity of intent, and executional rigor. She fosters an environment of trust and accountability, guiding students to understand not just how design looks, but how and why it works. Her teaching aims to prepare students to think strategically, communicate effectively across disciplines, and enter the industry as confident, adaptable designers.
Courses
- CT302: Digital Product Design I
- CT304: Design Systems for UX and UI