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Quality Issues

SXP 105 Quality Fashion: How to Make It, How to Deliver It

Overcome retailer RTVs and customer dissatisfaction by instituting a profit building quality assurance program. Don't just concentrate on inspecting goods only after they're finished; learn how to construct quality programs by building on a foundation of proper specifications correctly communicated when and where they are needed. Techniques stressed are applicable to manufacturing anywhere. Auditing methods, total quality management, AQL, and ISO9000 certification are covered, and discussion includes independent auditing for continuous improvement.
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