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RESTART FALL 2020:   See FIT’s plans and guidelines for fall campus operations, teaching, and learning.

In this section

Omni-Channel Management

Due to the COVID-19 pandemic, all Fall courses have been moved to online and remote environments. Course sections listed as "Blackboard" are conducted in a traditional online environment, with students logging in on their own schedule to do the coursework. "Blackboard-Remote" courses meet via teleconference at specific times when attendance is required; students will receive login information and instructions after they register.

In-depth education in emerging multi-format retail strategies as an answer to the needs of today's customer including: brick-and-mortar, catalog, online, mobile and social commerce. How to build sales, profits, brands and customer loyalty across channels is stressed.
Also available: Omni-Channel Management Certificate Program

Register online below or view other registration options.

Click on the Course Titles below to view descriptions and any materials or supplies needed for each course.

Fall 2020 Schedule

COURSE &
SECTION

COURSE TITLE

COURSE DATES

LEARNING
PLATFORM

PRICE

REGISTER ONLINE

SXR 010 55A

Retail Math: Merchandising and Planning

Remote Course:
October 14, 21, 28 W
6:30PM-9:30PM EDT

Blackboard - Remote

$270

Course in progress.

SXR 011 OL1

Retail Math: Calculating and Analyzing Gross Margin

Online Course:
October 27 - November 16

Blackboard

$285

REGISTER BEFORE
4PM ON OCT 23

SXR 040 55A

The Next Frontier in Customer Service and The Customer Experience

Remote Course:
November 11, 18, 25,
December 2
 W
6:30PM-9:30PM EST

Blackboard - Remote

$360

REGISTER BEFORE
4PM ON NOV 9

SXR 110 55A

Omni-Channel Management Certificate Program

Remote Course:
October 13 - December 8 
TR 6:30PM-9:30PM EDT

Blackboard - Remote

$2,200

Course in progress.

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