Blackboard LMS

How to Access Blackboard

You can access Blackboard (Bb) with your FIT username and password at

As long as your department has assigned you as the instructor of your course in Banner, your course will appear in Blackboard. Look for your courses under “My Courses” after you log in.

Getting Started

If you have never used Blackboard please start with Blackboard Basics.

View all of our on-demand video tutorials and workshops

Course Tools


Synchronous Real-Time Sessions

Blackboard Collaborate Ultra: For Real-Time Communication with Students (these sessions can be recorded for replay):

Google Meet: Another Tool for Real-Time Communication with Students (supported by IT):


View the CET calendar to sign up for a Blackboard gradebook workshop.

Contact the SUNY Online Support Services Help Desk at 1 844-673-6786 or [email protected].

Contact [email protected]for face-to-face courses or [email protected] for online courses.

For technical problems with Blackboard, students may contact the SUNY Online Support Services Help Desk at 1-844-673-6786 or [email protected].

For user name and password problems, students must contact FIT's TechHelp.

For general assistance using Blackboard, they may contact the Academic Skills Tutoring Center.

If students are having problems with registration (e.g., if they were dropped from the course for non-payment), they should contact:

  • Credit courses: Registrar at (212) 217-3820 or [email protected]
  • Non-credit courses: Center for Continuing and Professional Studies at (212) 217-7715 or [email protected] 

Blackboard automatically creates course shells once your name has been entered in Banner for a particular course. If you do not see your course listed in your courses nugget, please contact your department secretary to have your name entered in Banner.

Yes, students can contact the Academic Skills Tutoring Center for tutoring.

See: Proctor Guidelines


Need Blackboard Help?

If you need assistance with Blackboard, contact the SUNY Online Support Services Help Desk (open 7 days per week) at 1-844-673-6786 during the following hours:

Monday–Friday: 7 am–Midnight EST
Saturday: 10 am–8 pm EST
Sunday: 10 am–9 pm EST

If you are having trouble with your FIT Username and Password, contact FIT's TechHelp.