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Privacy Policy

The Museum at FIT (MFIT) is committed to protecting the privacy of its online guests, members, donors, and friends. We do not collect personally identifiable information about individuals, such as their names and postal and/or email addresses, except when it is knowingly provided by such individuals. The terms of this privacy policy shall govern all interactions with MFIT through either the Museum's website or email. By using the Museum's website or communicating with MFIT by email, you agree to the terms of this privacy policy.


The Museum at FIT Collects and Stores The Museum at FIT adheres to the highest standards of ethical practices in all of our operations and is dedicated to protecting the privacy of all visitors to our website. The information we collect and store depends almost entirely on how you choose to make use of our website and our services. We store the personal information you elect to share with us: your name, address, email address, and telephone number, for example. Registration may also be required and personal information may also be collected in certain areas of the website at which you specifically and knowingly provide such information, e.g. community postings (such as chat or bulletin boards), suggestions, or customer service requests.

Information Collected Automatically: Cookies

Cookies are small files of information that are stored on your computer's hard drive by your web browser. Cookies do not contain any personal information; they provide non-personally identifiable information about you so as to collect aggregate information for site traffic analysis, such as the number of visitors and the number of pages viewed. The aggregate information we collect through cookies helps MFIT monitor how you and other visitors use the site, allowing us to provide an optimal experience and better service. Cookies in and of themselves do not personally identify users, although they do identify a user's computer. Our website never uses cookies to retrieve information from your computer that was not originally sent in a cookie. Most browsers accept cookies automatically but allow you to disable them. We recommend that you leave cookies turned on so that we can offer you a better experience on this website. We never use or install spyware on your computer, nor do we use spyware to retrieve information from your computer.

How the Museum Uses Information Provided by Visitors

On occasion, The Museum at FIT shares your email or mailing address with our cultural partners for one-time use for the purpose of promoting programs, events, or exhibitions. Otherwise, MFIT does not share with third parties outside FIT any personally identifiable information you provide when joining our email list, signing up for an event, logging into our Online Collection, or joining our mailing list. We do not sell, rent, or share our contact information with commercial businesses. You may instruct us not to allow such contact by contacting the Museum Media Manager at mediamanager@fitnyc.edu.

Email Communications

Emails and Newsletters

The Museum at FIT offers visitors the opportunity to subscribe to MFIT's e-newsletter. If you choose to subscribe, The Museum at FIT (or its third-party affiliate) will request such personal data as is necessary to process your subscription. You may subscribe or unsubscribe to an email newsletter at any time. On occasion, MFIT may send emails to inform subscribers about museum events or promotions we think might be of interest to them. Email recipients may always opt out of our email newsletter at any time by following the unsubscribe instructions included in the email message. You may also correct or update personal information that you have previously provided to us. To do so, click on the link provided at the bottom of all email communications.

"Forward to a Friend" Feature

If you use MFIT's "Forward to a Friend" feature (in the email newsletter) your friend's email address will not be retained on our website or used in any way by MFIT.

Emailing the Museum

The Museum at FIT tries to reply to email messages that require a response within seven business days. If you email the Museum, your message and email address will be forwarded to the appropriate department within MFIT. The Museum may choose to save this information. The Museum at FIT is pleased to hear from you. However, any message, material, business information, ideas, concepts, or other information sent to MFIT by email will be treated as non-confidential and non-proprietary.

Registering with The Museum at FIT

You may use the Museums website without registering or submitting any personally identifiable information. However, in order to have access to certain features, such as "My Collections" and the Museum's email newsletters, you must register. If you decide to register with us online, you will be asked to provide personally identifiable information that may include a user name and password, your name, email address, postal address, and telephone number. We store this information, along with your other preferences, on our secured server so that you need not reenter it when you return to the site.

My Collections / eMuseum at fashionmuseum.fitnyc.edu

The My Collection feature lets the visitor select objects from the MFIT collection to create his or her own gallery web page. This page can be updated by the visitor at any time, and made public to other logged-in users. By selecting the "Allow others to see your collection but not to modify it" checkbox, you are granting The Museum at FIT permission to publish this material on the Museum's website, and to publish the name you have selected for your gallery.

When You Complete an Electronic Survey

The Museum at FIT occasionally posts surveys on its website or through email. Your participation in these surveys is on a completely voluntary basis. If you choose to participate, the Museum at FIT (or its third-party affiliate) will request personal data, as is necessary to process your survey results. We use the information in the responses to the survey to understand our visitors better and to determine how best to serve them. Personally identifiable information collected in our surveys is never sold, rented, or shared with third parties for their marketing purposes (see Third-Party Service Providers).

Third-Party Service Providers

The Museum at FIT may engage reputable third-party vendors in order to help us manage our website and allow us to better service our visitors and customers. These may include third-party vendors engaged to analyze, for marketing purposes, the information collected on our website. MFIT requires its vendors by contract to maintain the confidentiality and security of museum information to which they are provided access and restricts the vendors from using the information in any way not expressly authorized by the Museum.

MFIT's site may contain links to other websites, such as our third-party vendors. Once you leave the Museum's website, this privacy policy will not apply.

Emergency Situations

The Museum at FIT may use or disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us or the website; (b) protect and defend our rights or property, the website or our users; and (c) act under emergency circumstances to protect the personal safety of us, our affiliates, agents, the users of the website, or the public.

Public Areas, Chat Rooms, and Newsgroups

Please remember that any information you share in public areas, such as message boards or feedback sections, becomes public, and therefore this privacy policy does not apply to any information you choose to make public. Please be careful about what you disclose and do not post any personal information that you expect to keep private.

Children 12 Years Old and Under

Please note that this website is not specifically dedicated to children and The Museum at FIT does not actively solicit information from children. Children under the age of 12 are required to obtain permission from an adult before submitting information to the Site.

Contact Information

If you have any questions regarding this privacy policy, please contact:
The Museum at FIT
Museum Media Manager, E114
227 W. 27th
New York, New York 10001-5992

Changes to Privacy Policy

The Museum at FIT may revise its privacy policy at any time. We encourage you to visit this page periodically to review our current policy so that you will always know what information we gather and how we may use that information. Update effective April 24, 2009.