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Interlibrary Loan FAQ

people standing outside a carWhat is ILLiad?
What can I request from ILL? What can I not request from ILL?
The library owns what I’m looking for, but it’s lost or missing. Can I still order the item?
Is ILL free to use?
How do I use ILL?
What information do I need to request an article?
Can I request a scan of a book chapter?
How long does it take to receive items from lending libraries?
How long can I keep the items?
What happens if I lose or damage an ILL item?
How many ILL items can I request?
How do I renew material?
My ILL loans have arrived, where do I pick them up?
I’m an outside researcher and would like to borrow an FIT thesis.
​​I'm an outside researcher. How do I request books from the FIT Library?
I'm from a small/corporate library that does not use ILLiad, how do I submit requests to borrow material from the FIT Library?
I forgot my password.

I need more help.


 

What is ILLiad?

Interlibrary Loan (ILL) is a service which helps patrons obtain materials that are not available at the FIT Library. All patrons must have a valid FIT ID card and a current FIT email account.

What can I request from ILL? What can I not request from ILL?

You may request materials not owned by the Library. You may also request articles from journals we do not own or are unavailable via the databases. You may not request materials owned by the FIT Library if they are on reserve (chances are if the book is required reading here, it's required reading at another academic library). We may make an exception if the item is checked out, email us to inquire.

The Library owns what I'm looking for, but it's lost or missing. Can I still order the item?

Yes! If you're looking for an item and it's declared lost or missing in our Catalog, please order it through ILL. Please put a note in your request that the item is missing and/or lost so our team does not cancel the request by mistake. If you're looking for an item and it's not on the shelf, please let a member of Access Services know by filling out a Search Request.

Is ILL free to use?

Yes! We will try to locate materials from lending libraries who do not charge for their materials. It may be that the only library that owns the item charges. In that case will receive an email with the price and an option to pay for the loan or not.

How do I use ILL?

Sign into your OneSearch account. Use the "Other Libraries" search scope to search for the item you're looking for.

Interlibrary Loan in OneSearch

Click on "Check for available services"

Interlibrary Loan in OneSearch

Expand "Request from another library". The form should be pre-filled with the bibliographic citation. Make sure to click on "submit".

Interlibrary Loan in OneSearch

What information do I need to request an article?

We recommend using the "Articles" filter in OneSearch. 

Find the article you are looking for and click on "Check for available services"

ILL for Articles

Click on "Request from another library", this will open up our Interlibrary Loan page. (This page should only be used to order articles). The log in will be your firstname_lastname and your MyFIT password. You may be directed to register as a new user. 

ILL Article

ILL Article

The article citation should be autopopulated, but it may require additional information. Please make sure the required fields are entered. 

ILL Article

Make sure you click on Submit Request. You will be notified when the article is available to download. 

Alternatively, you may directly submit a request through ILLiad. Make sure to log in (if it's your first time you will be brought to a registration page) and select article on the upper left hand side. Enter as much bibliographic information you have (the more you enter, the quicker it will be processed). Don't forget to click on "Submit Request".

Article Request through ILLiad

Can I request a scan of a book chapter?

Yes, under "New Request" select "Book Chapter". Please include as much information as possible including the chapter title and inclusive pages. Please be mindful in the number of pages you are requesting as some libraries can't and won't physically scan, for example, more than 75 pages. 

How long does it take to receive items from lending libraries?

Physical materials are normally received and processed within two business weeks. However, depending on the speed and location of the lending library it may take longer than a week. The more esoteric the material the longer it may take to receive. Plan ahead and give yourself enough time to receive the materials. Article requests are generally processed within 2-3 business days, but can take up to a week to receive.


How long can I keep the items?

Generally for a month, however the specific due date is determined by the lending library. You may have a shorter loan period for audio visual materials.

What happens if I lose or damage an ILL item?

The ILL Unit takes note of any damages to the items as they are received and processed. The patron will be responsible for any subsequent damages. We will assess the damage of the items and ask the lending library to send an invoice. This is passed on to the patron. There are usually two fees - a processing fee and a replacement fee. All patrons are responsible for any fees associated with lost or damaged items.

How many ILL items can I request?

Undergraduate students may request up to 15 books and 5 A/V materials at once. Graduate students, Staff, and Faculty may request up to 25 books and 5 A/V materials at once. There is no limit on the amount of articles requested. There is no cap on the number of items requested per semester.

How do I renew material?

Log into your OneSearch Library account and renew your items from your Library Card. Please see our instructions on how to log into your Library Card and renewal your library material.

 Keep in mind, the actual due date is determined by the lending library. Check back on the request to see the actual due date. Please contact the Interlibrary Loan Team if you have any questions about renewals.

My ILL loans have arrived, where do I pick them up?

Stop by the Access Services/Circulation Desk on the 5th floor of the Goodman Center. You will need to sign and date the slips as confirmation that you have received the materials.

I'm an outside researcher and would like to borrow an FIT thesis.

All of our theses are digitally available to purchase through ProQuest. Interlibrary Loan can provide the table of contents and bibliography and/or one chapter of the thesis. Or you may contact our Special Collections & College Archives for more information on obtaining a copy of a thesis.

I'm an outside researcher. How do I request books from the FIT Library?

Individuals who are not affiliated with FIT must submit requests through their local university, corporate, or community library.

I'm from a small/corporate library that does not use ILLiad, how do I submit requests to borrow material from the FIT Library?

To borrow materials from the FIT Library, verify that FIT owns the item by searching OneSearch. If the material has a status of "available," submit one ALA Request form per item via email. We reserve the right to deny any request for any reason. Please contact us with any questions.

I forgot my password.

Please contact TECH HELP for password related issues as the Library does not supply passwords. 

I need more help...

You can email us at [email protected] or call us at 212 217.4364 Monday - Friday, 9:00am - 5:00pm.

 

Last Updated 10/9/2020

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