June 16, 2008
PT Student Services Representative I
Admissions

PART-TIME
Days/Hours: 19 hrs/wk; Monday - Friday, between 1:00 p.m. to 5:00 p.m.

QUALIFICATIONS:
High school diploma and completion of two years in an accredited post-secondary institution of learning plus two years of appropriate experience; or high school diploma and one year in an accredited post secondary institution of learning and three years appropriate business experience; or high school diploma and four years of appropriate experience. Experience working in a college preferred. Computer experience with an emphasis on data entry required. Knowledge of Banner and NOLIJ preferred. Quality customer service skills, excellent telephone manner and the ability to work well under pressure are required.

DUTIES AND RESPONSIBILITIES:
Respond to telephone, in-person and electronic inquiries providing basic information on established Admissions processes, policies, procedures, guidelines and eligibility requirements. Inform applicants of due dates and deadlines; provide directions on how to complete the application materials. Recommend other options/programs where applicable such as Saturday Live, non-degree courses and seminars. Provide application status regarding missing documents from the admissions Banner system. Trouble-shoot and resolve processing problems or refer to the appropriate counselor.
This is a general description and is not to be construed as all-inclusive

This is a general description and is not to be construed as all-inclusive.

TO APPLY
Resumes will be reviewed until the position is filled. Qualified candidates should forward a letter of interest, resume and names, addresses and telephone numbers of three references to: Human Resources, FIT, Seventh Avenue at 27th Street, New York City 10001-5992 or e-mail to resumes@fitnyc.edu. Please indicate the job title in the subject line of your email. Electronic submission is preferred.

APPLICATION DEADLINE
Applications will be accepted until the position has been filled.