June 6, 2008
PT Reference Assistant I
Library

PART-TIME
Days/Hours: Sunday: 12 noon to 8 pm
Monday, Tuesday & Wednesday: 5 pm to 10 pm

REQUIRED QUALIFICATIONS
Bachelor’s degree from an accredited institution and one year experience in a library setting in reference or related services; or high school diploma and an Associate degree from an accredited institution plus 2 years of related library experience; including automated reference experience or an equivalent combination of education and experience enabling the incumbent to perform the essential functions of the position.

Working knowledge of library classification systems including, basic reference tools in print and online. Familiarity with the use of the internet and information/computer literacy skills. Excellent knowledge of English grammar, spelling and usage including the ability to prepare correspondence. Ability to participate on a team focused on producing high quality results and to establish and maintain effective working relationships with faculty, students, employees, and the general public. Must be able to work in a changing and high pressure public service environment with enthusiasm and initiative. Advance ability to use Microsoft Office Suite or other application software as required for position. Ability to perform record keeping and statistics for reports and internal usage. Strong ability to provide excellence in internal and external customer service. Create a positive experience for clients through professional and courteous behavior and creative problem solving solution to apply excellent internal and external customer service skills. Must possess and demonstrate excellent customer service skills, tact, resourcefulness and the ability to work with a diverse constituency.

DUTIES AND RESPONSIBILITIES
Work as an assistant to Library faculty in performing duties related to Reference Desk service. Provide in person and telephone reference response to patrons’ questions. Provide quick and accurate answers using appropriate reference techniques in a professional non-judgmental manner. Refer patrons to appropriate agencies when necessary. Keep current references with in the Library area. Perform online reference searches when appropriate. Checks in serials and loose-leaf services. Files and/or shelves them in correct order. Edit Library OPAC bibliographic item records to update location, repair, etc. Maintain reference statistical data. Photocopy materials upon request. Assemble handout packets. May participate in department/division/section operational process including procedure development and implementation. Process new reference materials according to established procedures. Read shelves and shifts books in assigned areas to maintain correct call number order and neatness. Perform clerical duties such as filling, retrieving, shelving, and word processing. Represent the Library to the public in operational services as required. May participate in library-wide committees or projects.

This is a general description and is not to be construed as all-inclusive.

TO APPLY
Resumes will be reviewed until the position is filled. Qualified candidates should forward a letter of interest, resume and names, addresses and telephone numbers of three references to: Human Resources, FIT, Seventh Avenue at 27th Street, New York City 10001-5992 or e-mail to resumes20@fitnyc.edu. Please indicate the job title in the subject line of your email. Electronic submission is preferred.

APPLICATION DEADLINE
Applications will be accepted until the position has been filled.