REQUIRED QUALIFICATIONS
Bachelor’s degree required and 2-4 years of appropriate experience in a high
volume, customer service driven environment, preferably in higher education.
Accurate keyboarding skills and knowledge of Microsoft Office Suite and database
management required. Banner experience preferred.
DUTIES AND RESPONSIBILITIES
Deliver high quality services to students in the areas of registration,
records, course offerings/programming, and graduation advisement. Ensure that
student are provided with accurate information on established policies and
procedures in person, by telephone, and on-line. Ability to quickly and
thoroughly learn all policies, procedures, and protocol such as: registration
processes, enrollment and de-registration of students, course offerings and
availability, fee assessment, refunds, withdrawals, and enrollment
certification/verification. Insure student data integrity and help manage
student records on paper, online and in scanned formats. Run error reports,
correct and update data accordingly. Ability to process data accurately and with
discretion (i.e. assist in programming unit, foreign credential evaluation,
registration information, graduation processing, degree audit information,
courses, transfer credits, waivers and substitutions, etc.) using the Banner
system or Nolij imaging system. Special projects as assigned.
This is a general description and is not to be construed as all-inclusive.
TO APPLY
Resumes will be reviewed until the position is filled. Qualified candidates
should forward a letter of interest, resume and names, addresses and telephone
numbers of three references to: Human Resources, FIT, Seventh Avenue at 27th
Street, New York City 10001-5992 or e-mail to resumes18@fitnyc.edu. Please indicate the job title in the subject line of your email. Electronic submission is preferred.
APPLICATION DEADLINE
Applications will be accepted until the position has been
filled.
FIT has a strong commitment to the principles of diversity and is an
affirmative action and equal opportunity employer. Applications from
minorities, women, and persons with disabilities are encouraged.