Policies & Guidelines

Job Submission Options:

Online Ordering
Online ordering is not available for jobs originating from FIT's departments--please drop off jobs at PrintFX's service desk, Pomerantz Center, D529A. It is available for FIT's current students and employees only.


Service Desk Ordering (D529A)
• Download a Print, Copy, Bookbinding order form or pick one up at PrintFX, Pomerantz Center, D529A.
• Be sure your digital files are sized correctly because we can only enlarge or reduce (fit to page) them to fit the paper sizes on the order form. Then select the paper size, paper finish, print/copy quantity, etc. For copies, we can resize them for you.
• Submit your digital files by either placing them into our drop box (GFX100) or by giving us your usb, cd, memory card or external hard drive.
• To pay for your job, we will deduct funds that you've added to your online account via your FIT Campus Card.

Departmental jobs
• Download a Print, Copy, Bookbinding or Design order form or pick one up at PrintFX, Pomerantz Center, D529A.
• Be sure your files are sized, proofed and ready for printing. When creating large posters, use larger images with higher resolutions. A 4x6 image from the web (72dpi) will not make a good 18x24 poster. A 300 dpi maximum resolution is recommended. PrintFX is not responsible for client mistakes. If you want us to change the document size, we can only enlarge or reduce to fit paper sizes on the order form in which case you would select the "Fit to Page" option on the order form. Then select the paper size, paper finish, total quantity, etc.
• For design jobs, please complete a separate PrintFX Design Order Form. If you need help with design ideas, please contact the PrintFX coordinator, Rodel Oiga, who will arrange a consultation with our staff graphic designer.
• Give us your files/copies. Where applicable, place file(s) into our server drop-box called GFX100 or give us your usb, cd, memory card or external hard drive.  Convert all AutoCad, Microsoft and Adobe Indesign files to pdf format.
• Jobs can be paid using funds placed on an employee's online account via their FIT Campus Card. If the department's budget is being used, please submit the Graphics Lab Supplies Reimbursement Form along with your order form at time of drop-off. PrintFX will not begin the job until this form is signed by the department head. After the job is completed, PrintFX will submit this form to Accounting and they will transfer the cost of your job from your budget into PrintFX's budget.
• Scanning and trimming services are available only in PrintFX's self service area, free of charge on a first come, first serve basis.
• PrintFX's services cannot accommodate high volume production--please refer these jobs to the FIT Print Shop.
• Orientations are available by appointment only for instructors and their classes. Please submit an Orientation Request Form at least 24 hours in advance.


Fonts & Images:
For Adobe Illustrator, please outline fonts and embed or give us your linked images. PrintFX supports the FIT font library.

Resolution:

For best quality printing results, use 300dpi.

Color Management:

Use the Adobe RGB 1998 and RGB color mode for everything….not CMYK! To set up your entire Adobe Suite with the Adobe RGB 1998 colorspace, go to Adobe Bridge>Edit>Creative suite color settings>North American Prepress 2>Apply.
If color accuracy of your prints is particularly critical for you, please use our self-service area's color calibrated monitor to softproof your files (instructions provided). Softproofing provides a close preview or softproof of how your print will look after being printed on PrintFX's printers using ICC profiles.

File Formats:

We accept jpeg, tiff, gif, bmp, eps, psd, ai, pdf file formats. Please convert all AutoCad, Microsoft and Adobe Indesign applications to pdf.

Payment:
Payment is expected upon pick-up of job. PrintFX will only accept funds that are added to online accounts as payment. There are two ways to add these funds. The first option is to use your FIT Campus Card at the PHil stations located on the 5th floor of the Goodman Resource Center Library & Feldman Center, CC15. These PHil stations will accept $1, $5, $10, $20 bills and coins are not accepted. The second option is by using the campus card online portal, accessible by any workstation on or off campus. Enter by logging into "MyFit" https://myfit.fitnyc.edu, click on the "Announcements & Web Resources" tab, click on the "FIT Campus Card" link and follow the easy screen prompts. Visa, Mastercard, Discover and American Express are accepted.  Customers who have completed jobs and haven't picked them up by the end of the semester will have their records placed on hold until payment has been received. Departments who are using their budget to pay, must sign a Graphics Lab Supplies Reimbursement Authorization form to have the payment transferred from their budget to PrintFX's budget.