The FIT Help Desk will contact you as quickly as possible via email with your account resolution. Please be patient while FIT addresses the problem.
Option 1: Email
Please email firstname.lastname@example.org
with the following information for the fastest assistance:
Subject Line: Precollege Login Problem
Student ID Number (begins with @):
Describe the problem with as much detail as possible OR copy and paste the error message you receive when trying to login.
Option 2: Call
Call 212-217-HELP and select option number '5'. You will be asked to provide your FIT ID number (begins with @), so please have it ready.
We appreciate your patience in this matter!